Veterinary Team Training LLC

Veterinary Team Training LLC d/b/a VTT (“VTT”, "Company" or "We") respects your privacy and is committed to protecting it through our compliance with this policy. VTT provides pay-per-course and subscription services for the use its CE Content which includes documentation, tutorials, training workshops, samples, images, audio or video recordings, and other tools (collectively, “CE Content”) subject to the terms and conditions of this Agreement, the Terms of Service, Cookie Policy and the End-User License Agreement (“EULA”).

We maintain policies that are intended to protect the confidentiality of Personal Information which may be obtained from users of the Company’s CE Content and education services as more fully described in the Company’s Terms of Service, Cookie Policy and subject to its EULA (collectively, the “Services”) including when visiting the website, mobile applications, social media, message boards, blogs and like communication tools. We do not share voluntarily provided, personally identifiable information for any purpose other than its intended use. This policy applies to all VTT® websites (https://www.vetteamtraining.com, education.vetteamtraining.com, www.myVTT.com), related mobile websites, microsites, mobile applications or social media sites (Facebook.com/vetteamtraining and others) (collectively our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.


The privacy policy described herein addresses any and all communications you have through all areas of the Website. While it is fully within your rights to not share Personal Information, you may not be able to utilize some features of the Website if you choose not to supply Personal Information.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Personal Information

Personal information is information that is capable of being associated with an individual including but not limited to a Social Security number, a driver’s license number, an account number, a credit or debit card number, a passport number, an alien registration number, a state identification card number, health insurance identification number, but does not include publicly available information including information made available from federal, state or local government records (“Personal Information” or “PI”).
VTT will not use or share Personal Information except when permitted or required by federal or state law.

Visitors to our Website may need to register to use our services (such as paying for a subscription or purchasing an education module). If you are purchasing a service or product, or registering for an event, we may request financial information. Any financial information we collect is used only to bill you for the services you purchased. If you purchase by credit card, this information may be forwarded to your credit card provider. For some other types of registrations, or purchases, we will ask for the relevant information (for example RACE requires license numbers to be provided in order to register for CE credits). You may also be asked to disclose personal information to us so that we can provide assistance and information to you, such as if necessary to provide you with online technical support and troubleshooting.

Like many other websites, we may employ third-party services to collect non-personally identifiable information (such as age, gender and interests) like Google Analytics. Our third-party sources provide us with a summary that is statistical in nature and cannot be tracked back to a specific individual. We use this information to gauge the impact of website changes and to make improvements to our website (including website-based advertising). However, we do not facilitate the merging of your personally identifiable information with the non-personally identifiable information we collect.

Once collected, we may use your PI in a variety of ways including, but not limited to:
• Provide service communications such as bill reminders, order confirmations, program registrations, and customer service messages;
• Respond to your emails or online requests for products, services, or information;
• Deliver or process surveys;
• Personalize and improve the usability of the Sites;
• Fulfill or deliver VTT products and services;
• Tailor content on the Sites, advertising and marketing;
• Share with third parties as required by law;
• Share your email address as permitted under the VTT “Sharing Your Email Address” policy as described below;

Sharing Your Personally Identifiable Information to Perform Business Functions

When VTT fulfills service requests initiated by you, we may share your PI with certain third parties to fulfill the requests or share such information with service providers that perform business functions for us. VTT may occasionally hire other companies to provide limited services on our behalf including, but not limited to, packaging, mailing, and delivering promotional offers, answering customer questions about products or services, sending postal mail, website enhancements, website integrations and processing registrations. In such cases, VTT may share your PI to the extent permitted by applicable law.

Sharing Your Personally Identifiable Information When Legally Necessary or to Protect VTT’s Interests

Your email address will only be used by VTT and its entities and will not be sold to anyone not affiliated or in business with VTT. As such, VTT will refrain from sharing email addresses to unrelated third parties. VTT may share your email address with third parties: (i) to enable VTT to take security measures to help protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data, and (ii) to perform certain services on our behalf, such as packaging, mailing, and delivering products and processing event registrations and to respond to your service requests.

While we take reasonable measures to keep PI confidential and to ensure the integrity and security of our network and Website, we cannot guarantee that unauthorized access will never occur.

Sharing Your Email Address

Your email address will only be used by VTT and its entities and will not be sold to anyone not affiliated or in business with VTT. As such, VTT will refrain from sharing email addresses to unrelated third parties. VTT may share your email address with third parties: (i) to enable VTT to take security measures to help protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data, and (ii) to perform certain services on our behalf, such as packaging, mailing, and delivering products and processing event registrations and to respond to your service requests.

While we take reasonable measures to keep PI confidential and to ensure the integrity and security of our network and Website, we cannot guarantee that unauthorized access will never occur.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:
• Personal Information including, but not limited to:
(i) name;
(ii) date of birth;
(iii) job title & profession;
(iv) contact information such as email addresses and telephone numbers;
(v) demographic information such as post code, preferences and interests;
(vI) financial information such as credit / debit card numbers;
(vii) IP address (automatically collected);
(viii) web browser type and version (automatically collected);
(ix) license numbers, education;
(x) operating system (automatically collected);
(xi) a list of URLS starting with a referring site, your activity on this Web Site, and the site you exit to (automatically collected); and
(xii) Cookies (see Cookie Policy)
• that is about you but individually does not identify you; and/or
• about your internet connection, the equipment you use to access our Website and usage details.

We collect this information:
• Directly from you when you provide it to us.
• Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
• From third parties, for example, our business partners.

For example, when you visit our Website, we may track non-personally identifiable information to administer the Website and analyze its usage. Examples of information we may track include:
• Your Internet protocol address
• The kind of browser or computer you use
• The pages you view on the Website
• The number of links you click within the Website
• The state or country from which you access the Website
• The date and time of your visit
• The name of your Internet service provider


You also may also provide information to us to be published or displayed (hereinafter, "posted") on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons. Your User Contributions may be accessible by the general public and is being disclosed at your own risk.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
• Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
• Information about your computer and internet connection, including your IP address, operating system, and browser type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).

The information we collect automatically is statistical data and may include Personal Information, or we may maintain it or associate it with Personal Information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our Website according to your individual interests.
• Speed up your searches.
• Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:
• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
• Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.
• Web Beacons. Pages of our Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your Personal Information or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. Furthermore, any Data that is processed by third parties must be processed within the terms of this Policy and in accordance with the Data Protection Act 1998.

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

You have the ability to accept or decline cookies. Most we browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you reject cookies by changing your browser settings, then this may disable some of the functionality of our Website.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any Personal Information:
• To present our Website and its contents to you.
• To provide you with information, products, or services that you request from us.
• To fulfill any other purpose for which you provide it.
• To provide you with notices about your account if applicable, including expiration and renewal notices.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our Website or any products or services we offer or provide though it.
• To deliver or process surveys.
• To respond to your emails or online requests for products, services, or information.
• To share with you news, updates and information about VTT and its related products.
• To allow you to participate in interactive features on our Website.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

We may also use your information to contact you about our own and third-parties' goods and services that may be of interest to you. If you do not want us to use your information in this way, please adjust your user preferences in your account profile if applicable.
We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your Personal Information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Disclosure of Your Information

Do not submit your information if you do not want it collected, used, and disclosed.

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose Personal Information that we collect, or you provide as described in this privacy policy:
• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep Personal Information confidential and use it only for the purposes for which we disclose it to them.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of VTT’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by VTT about our Website users is among the assets transferred.
• To third parties to market their products or services to you if you have not opted out of these disclosures. We contractually require these third parties to keep Personal Information confidential and use it only for the purposes for which we disclose it to them. To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

We may also disclose your Personal Information:
• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce or apply our terms of use, www.vetteamtraining.com/termsofuse or terms of sale and other agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of VTT, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Social Media Sites

VTT uses social media tools and websites to interact with its customers and resource partners. Social media websites are used to publicize VTT programs, services and engage with members of the public. Any personal information collected by a third-party website, with the exception of Apple Inc.’s App Store and Google LLC’s Google Play Store (where potential future VTT Mobile Apps may in the future be sold), will not be transmitted to VTT unless required for law enforcement purposes or as otherwise permitted by law. VTT’s privacy and other web policies do not apply to these third-party sites, and we encourage you to read the policies of the third-party site when deciding whether to use it.

Link to Other Sites

The VTT website contains links to websites of other organizations. VTT does not directly endorse any of these websites or organizations. When you follow a link to another site, you leave the VTT website, and your website interactions are no longer protected by this Privacy Policy. VTT is not responsible for, and does not endorse the privacy or security practices, or the content of sites to which the VTT website links, including but not limited to any medical content or information on such sites.

European Union General Data Protection Regulation

You may have a right under the European Union General Data Protection Regulation 2016/679 of 2018 (“GDPR”), as amended, or similar laws of other jurisdictions[1], as applicable, to: (i) withdraw consent; (ii) request your Personally Identifiable Information (defined herein) previously collected by VTT; or (iii) pause any data processing relating to your Personally Identifiable Information in the event you object to it. If you are subject to GDPR (if you are a resident of a jurisdiction subject to GDPR protections and are also using the Sites within a jurisdiction subject to GDPR protections) and would like to exercise any of the options listed in this subsection, please contact VTT.

In the event you are a resident of a jurisdiction subject to GDPR protections and are also using the Websites within a jurisdiction subject to GDPR protections, VTT will ensure your consent is consistently accurate with your most up-to-date information and the purpose for which the data is being used. Please contact VTT at VetTeamTraining@Gmail.com if you have further questions.

California Consumer Privacy Act

These disclosures for California residents apply only to individuals who reside in California. The California Consumer Privacy Act of 2018 (“CCPA”) and California Privacy Rights Act (“CPRA”) may provide additional rights to know, delete and opt out, and may require some applicable businesses collecting or disclosing Personal Information to provide notice of rights California residents have and can exercise. By voluntarily providing notice of and explaining some of these rights, VTT in no way acknowledges or consents to being subject to either the CCPA or CPRA, and expressly disclaims applicability of CCPA or CPRA to its business based on exemptions to both laws.

Choices About How We Use and Disclose Your Information

Do not submit your information to us if you do not want it collected, used and disclosed.

We strive to provide you with choices regarding the Personal Information you provide to us. We have created mechanisms to provide you with the following control over your information:
• Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe's website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
• Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your Personal Information with unaffiliated or non-agent third parties for promotional purposes, do not submit your information.
• Promotional Offers from the Company. If you do not wish to have your email address and/or contact information used by the Company to promote our own or third parties' products or services, you can opt-out by checking the relevant box located on the form on which we collect your data or any other opt-out method we provide to you or at any other time by logging into the Website and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to vetteamtraining@gmail.com If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.
We do not control third parties' collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.

Accessing and Correcting Your Information

You can review and change your Personal Information by logging into the Website and visiting your account profile page.
You may also send us an email at vetteamtraining@gmail.com to request access to, correct or delete any Personal Information that you have provided to us. We cannot delete your Personal Information except by also deleting your user account. We may not accommodate a request to change information if we believe in our sole discretion that the change could violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Website users. Proper access and use of information provided on the Website, including User Contributions, is governed by our terms of use found at https://education.vetteamtraining.com/terms

Your Rights to Your Information

When it comes to your information and privacy, you have important rights under United States federal and state law.
• You have the right to:
o Make changes and view your personal information in your profile settings;
o Ask us to correct your information – we may say “no” to your request, but we will tell you why in writing as quickly as possible and in that case, you can ask us to keep a copy of your disagreement with your records;
o Ask us to limit what we use or share – we will always consider your request but we may say “no” if it would affect our ability to provide care or service to you or if we are unable to make the change in our system;
o Get a list of who has received your information – you can ask for a list of the times we have shared your information with outside organizations or individuals, who we shared it with and why;
o File a complaint if you feel your privacy rights have been violated – you can complain directly to us if you feel we have violated your privacy rights by contacting us using the information at the bottom of this notice.

Authorized Users of the Website

This Website is offered and available to users subject to VTT’s Terms of Use, who are 18 years of age or older. If you feel that the privacy practices employed by us are not adequate to protect your privacy or if you are under 18 years of age, you should refrain from using the Website.

Data Security

We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Website. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' Personal Information, you will find them on our Website. The date the privacy policy was last revised is identified at the bottom of the page. You are responsible for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

The Terms and Conditions, EULA, Privacy Agreement and Cookie Policy, are binding upon and inure to the benefit of you and the entity you represent, and VTT, and each of their respective permitted successors and assigns.

© 2023 VTT. All rights reserved. This document was last updated on February 27, 2023