RACE APPROVED FOR VET TECHS & VETS (1.0 CE HOURS)
Triage for the Front Desk
(RACE 1.0 CEU)
Many client service representatives are responsible for triaging over the phone and are the first ones to lay eyes on the patient as it comes through the hospital door. It’s imperative that all team members know the basics of triaging. Triage helps to identify if the pet is experiencing a life-threatening emergency. This lecture will review the basic of triage as well as what to do if someone calls about wildlife, pregnant pets, exotics and more.
RACE 1.0 Hours for Vet Techs & Vets
RACE Program #: 20-1273057
RACE Provider #: 50-36598
Click on the Picture to Enjoy a Brief Course Preview
Meet the Instructor
Amy Newfield, MS, CVT, VTS (ECC)
Amy is a professional unicorn and owner of Veterinary Team Training. She has over 25 years of experience as a credentialed veterinary technician.
After working in general practice for many years, Amy found her passion in emergency medicine and went on to obtain her Veterinary Technician Specialist (VTS) in Emergency and Critical Care. She has published the best selling and award-winning books “Oops, I Became a Manager” and “Oops, My Team is Toxic” both focused on creating happy veterinary teams.
She is passionate about showing what veterinary technicians and veterinary nurses can do. This website is a labor of love for the profession she has dedicated her life to.
After working in general practice for many years, Amy found her passion in emergency medicine and went on to obtain her Veterinary Technician Specialist (VTS) in Emergency and Critical Care. She has published the best selling and award-winning books “Oops, I Became a Manager” and “Oops, My Team is Toxic” both focused on creating happy veterinary teams.
She is passionate about showing what veterinary technicians and veterinary nurses can do. This website is a labor of love for the profession she has dedicated her life to.
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