The Art of Transferring Information in a Hospital Setting
(RACE 1.0 CEU)

Did you know most medical mistakes are made because of a communication error? How does your team transfer information? Information is transferred between clients to veterinary technicians and then to doctors. Information is transferred between departments about patients. How you transfer information may mean the difference between life and death for your patients. This presentation will review various ways to deliver information to help ensure teams deliver the right information to the right people.

Please note: This presentation was recorded live. None of the interactive features are available

RACE 1.0 Hours for Vet Techs & Vets

RACE Program #:  20-1034796 (Medical)

RACE Provider #: 50-36598

Click on the Picture to Enjoy a Brief Course Preview

Meet the Instructor

Amy Newfield, MS, CVT, VTS (ECC)

Amy is a professional unicorn and owner of Veterinary Team Training. She has over 25 years of experience as a credentialed veterinary technician.

After working in general practice for many years, Amy found her passion in emergency medicine and went on to obtain her Veterinary Technician Specialist (VTS) in Emergency and Critical Care. She has published the best selling and award-winning books “Oops, I Became a Manager” and “Oops, My Team is Toxic” both focused on creating happy veterinary teams.  

She is passionate about showing what veterinary technicians and veterinary nurses can do. This website is a labor of love for the profession she has dedicated her life to. 
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