RACE APPROVED FOR VET TECHS & VETS (1.0 CE HOURS)
Mastering Communication in a Veterinary Team
(RACE 1.0 CEU)
During this webinar, realistic approaches will be presented on how to deal with some of the more complex and often difficult communication that arises from a team. Decreasing judgement, fostering healthy difficult conversations and managing conflict will be discussed.
RACE 1.0 Hours for Vet Techs & Vets
RACE Program #: 20-1368124
RACE Provider #: 50-36598
RACE Category: Non-Medical
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Meet the Instructor
Amy Newfield, MS, CVT, VTS (ECC)
Amy is a professional unicorn and owner of Veterinary Team Training. She has over 25 years of experience as a credentialed veterinary technician.
After working in general practice for many years, Amy found her passion in emergency medicine and went on to obtain her Veterinary Technician Specialist (VTS) in Emergency and Critical Care. She has published the best selling and award-winning books “Oops, I Became a Manager” and “Oops, My Team is Toxic” both focused on creating happy veterinary teams.
She is passionate about showing what veterinary technicians and veterinary nurses can do. This website is a labor of love for the profession she has dedicated her life to.
After working in general practice for many years, Amy found her passion in emergency medicine and went on to obtain her Veterinary Technician Specialist (VTS) in Emergency and Critical Care. She has published the best selling and award-winning books “Oops, I Became a Manager” and “Oops, My Team is Toxic” both focused on creating happy veterinary teams.
She is passionate about showing what veterinary technicians and veterinary nurses can do. This website is a labor of love for the profession she has dedicated her life to.
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